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November 9, 2008

This Week: The Service Level Management Process Kit

Have You Taken a Close Look at Your SLM Process Lately?
Service Level Management is the process of defining, documenting and agreeing to each level of IT customer service. The Service Level Mangement Process Kit provides a wide variety of resources to boost your understanding and ability to implement Service Level Management within your organization.

This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and implementation of an IT service organization that meets today's standards.

Click Here for Details on This Unique Offer

Check out Our other Top Selling IT Management Resources!

Aligning IT & Business Goals Step-By-Step Program
Download these 32 research documents and templates that guide you through the process of strategic alignment the way a top consultant would.

The Complete
IT Policy Kit
Create your own custom IT policy portfolio in minutes using this comprehensive set of templates and instructions.

2009 IT Budget Toolkit
Here's a unique collection of all the essential templates an IT manager needs to plan and track their 2009 IT budget!

The ITIL
Starter Kit for V3!
Excellent quick reference on ITIL principles. Also assess your company's alignment with the standards. Applicable at all levels of ITIL compliance.

The Complete IT Service Catalog Kit
Bridge the IT-business gap once and for all! A well documented IT services catalog is the conduit for IT services to the rest of the company.

Disaster Recovery & Business Continuity Template Pack
Prepare your company for any type of disaster you can envision and those you cannot.
   

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