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  :: Maximizing IT Investments
 
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  Sponsor: Dell Desktop Manager
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  :: EDITOR'S NOTE ::                                  June 30, 2008
The U.S. is having trouble finding skilled folks to fill tech jobs and competing with low-cost services providers in other countries. So is India, and it's using some ambitious approaches to tackle these issues.
AT IT BUSINESS EDGE:
India Thinking Big to Tackle Talent Shortage
What Do You Think About Enterprise Software Maintenance?
AMI Partners' SMB Spending Study Sounds Familiar
Hot Whitepapers
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View Entire Research Library
  :: THE BIG ISSUE ::
Virtualization: Yet Another IT Skills Gap
A soaring demand for data centers crossed with an intense interest in virtualization is leading companies to conclude that, hey, they may need to hire some virtualization experts. The proof is in the job listings. The Dice technology job site now contains some 1,500 listings for folks with VMWare experience, up from just a few hundred last year. While sys admins willing to tackle virtualization basics initially brought it into the enterprise, companies are now seeking more sophisticated skills as virtualization expands into new areas such as as the desktop. Companies may want to consider using contractors and outsourcers, as well as training internal staff, say some experts.
:: INSIGHTS FROM AROUND THE WEB ::
Microsoft Extends XP Support :: InformationWeek
The Alignment-Focused Organization: Bridging the Gap between Strategy and Execution
Free White Paper
The Alignment-Focused Organization: Bridging the Gap between Strategy and Execution

To close the gap between strategy and execution, companies need to build strategic alignment across all levels of the business. Discover how businesses can implement these best practices using strategy management software — one of the cornerstones of effective performance management — to systematize these practices across a department or the entire enterprise consistently.

Click here to view.
 
  :: TRENDS TO WATCH ::
:: Straight to the Source ::                  
Single-Supplier Voice/Data Deals Yield Outsourcing Savings
Though many companies now prefer to contract with multiple outsourcing providers rather than just one, telecommunications appears to offer a notable exception to this trend. Shell, Tesco and Procter & Gamble have all signed huge outsourcing agreements with a single provider to manage their voice and data networks for them. Working with providers like BT and AT&T makes sense, as these companies can offer common voice and data technologies around the globe. Working with a single supplier also simplifies pricing issues and makes it easier to negotiate lower voice and data rates, though customers may want to improve their ability to drill down into billing information to verify that suppliers deliver the expected savings.
Knowledge-Centric Application Lifecycle Management
Free White Paper
Knowledge-Centric Application Lifecycle Management

To truly optimize the management and development processes, distributed teams require an even more knowledge-centric ALM approach that will smooth the transitions during each phase of the development lifecycle. This white paper examines a collaborative ALM solution that saves significant time and resources, enabling the enterprise to bring better products to market faster.

Click here to view.
 
Best Practices White Papers: Green IT Strategy
The Win-Win of Reducing Desktop Power Usage
The Win-Win of Reducing Desktop Power Usage
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Click here to download.
Virtualization's Role in a Green Vision
Virtualization's Role in a Green Vision
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Click here to download.
Virtualization Management Tips for Better Green Impact
Virtualization Management Tips for Better Green Impact
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Click here to download.
  :: PREMIUM IT MANAGEMENT TOOLS ::
  The Complete IT Policy Kit
Create your own custom IT policy portfolio in minutes using this comprehensive set of templates and instructions. This kit contains over 40 policy boiler plates and a "how-to" manual.
Learn More
 
  Strategic IT Planning and Governance
This Best-Practices Guide leads you through the entire strategic planning process, step by step.
A 150-page manual and over 80 tools and templates are included.
Learn More
  Financial Framework for IT Managers
Download the 9 essential templates for IT financial management. This is a basic set of financial templates and tools that every IT manager should have.
Learn More
 
  Six Sigma Framework for IT
Apply time-proven Six Sigma methodologies to your ITSM operation and see vast improvements in quality and significant reduction in error rates.
Learn More
  The IT Service Catalog Kit
Bridge the IT-business gap once and for all! A well documented IT services catalog is the conduit for IT services to the rest of the company.
Learn More
 
  The Security Manual Template
Get a completely customizable set of documents and templates that covers every aspect of IT Security. It's compliant with ISO27000, HIPAA and Sarbanes-Oxley standards.
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IT Business Edge: Maximizing IT Investments | Issue 26, Vol. 6
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