Last summer's recalls of products made in China — from pet food to children's toys to toothpaste — had lots of folks pondering cultural differences in outsourcing relationships and how they relate to business ethics. Since then, such talk has died down. It remains on the minds of decision-makers, however, based on the International Association of Outsourcing Professionals' selection of socially responsible outsourcing as its top trend in the industry for 2008. Companies will look beyond standard service contracts to include clauses related to how suppliers interact with their employees, their broader communities and the environment, predicts the IAOP. Not all agree. Some observers don't expect companies to expand outsourcing criteria beyond cost, delivery capabilities and data security. |