Hot Issue
Retail: the stages of grief  Small retailers take heart. Your corporate cousins are sewing a silk purse from a sow's ear, Michael Baker writes.
 Catching clients in your web Creating and maintaining websites is an art and a science, and many businesses get it wrong.
Record fine for worker exploitation A West Australian company has been fined the largest amount ever for "deliberate exploitation" of workers.
 Consumer confidence crisis Entertainment, food and luxury industries to suffer as consumers tighten their belts.
Analysis: the RBA dilemma The RBA's decision on May 6 will not be easy, writes Garry Shilson-Josling.
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Small Business Blogs
ENTERPRISE  The art of chasing outstanding paymentsCashflow is king in the world of small business. So it's important to stay on top of chasing outstanding payments from customers and clients.
INNOVATOR  Are you open to ideas from the outside? It seems so obvious. If someone suggests a way to improve your product or service, you take it. It would be silly not to, if only because the suggestion is being made for a reason. As a customer, a user, an expert in your industry or an academic, outsiders have the experience and objectivity to see things from a different angle.
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