When putting the framework for a solid optimization campaign you have to spend some time evaluating various aspects of your site. This evaluation gives you an idea of any shortcomings the site has, what will be required to overcome the competition, and will then allow you to map out an effective strategy for success. But there is more to the evaluation than just looking at how the website currently performs in the on- and off-page analysis.

In the first two parts of this series I addressed which on- and off-page elements that need to be analyzed in order for you to determine the actions necessary to create a successful campaign. But before this type of analysis is performed, there is another crucial aspect that should be analyzed first.

It is nearly impossible to develop a...

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How engaged a customer is with your website will determine whether they can be persuaded to buy, comment, download or submit their information for you to follow up on. Customer engagement goes beyond just getting the customer's attention, you must keep their attention. This can be done by providing your visitors near immediate gratification.

To do that you have to first know who your audience is, know what they seek and then also know their purpose for being on your site. Knowing all this then lets you work toward meeting the needs of your target audience. But it also means taking things a step further and building a relationship with them. The ability to build a relationship with your visitors can be crucial to driving them through the persuasion process. Relationship building starts...

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