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The WOMMA Word for January 29, 2008

If you can't read this email: http://www.womma.org/newsletters/daily/2008/01/29/

 

The WOMMA Word

 
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WOMMA Daliy Five | Your top five links in WOM

Volvo is tapping into social networks and using mobile marketing to garner the attention of younger drivers. One example of Volvo's viral-driven strategy is a game the company created to promote the Experian. The game had a "forward to a friend" button, and grabbed up a 32% click-through rate, generating buzz for the brand via online gamers and their friends.

While many companies are up in arms about employee time spent on online social networking sites and are actively trying to stymie the perceived productivity drain, Silicon Valley's Cisco Systems is going against the grain. Not only does the company encourage its 65,000 employees to use popular social networking sites, the company has created a social site of its own, all of which the company says is intended to inspire internal collaboration.

On her blog, Krishna De outlines some of the qualitative benefits that can act as measures of success when applied to a social media campaign. She also notes that, while hard metrics are available to measure many of the finer points of a social media campaign, having qualitative expectations can help hone your objectives.

Announcing: A New Line-up of WOM Wednesday Teleconferences!

Join us Wednesdays at noon EST for WOM Wednesdays, WOMMA's ongoing teleconference series. Just register, dial in, and listen up to get the ideas that will truly expand your marketing horizons.

UP NEXT
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Wednesday, Feb. 6, at noon EST -->
>> Tapping the Blogosphere to Cultivate an Ambassador Movement: Learn to use blogs to put consumers in your brand's driver's seat. Whether you already have a customer engagement program or are considering getting one off the ground, you'll want to tune into this teleconference.

Join Geno Church, Word of Mouth Guru for WOM identity specialist Brains on Fire, and Janet Eden-Harris, CEO for blog analysis specialist Umbria as they answer some blogospheric questions, including:

* When it comes to revving your brand awareness, is it time to put the consumer in the driver's seat?
* Brand ambassadors are matchless mouthpieces for building loyalty, but how do you harness the power of consumer-driven buzz for your company's benefit?
* How can you launch a customer engagement program that empowers and embraces your biggest fans in a transparent, natural and sustainable way?
* What role can blogosphere analysis play in shaping the DNA of customer-led movements?

Cost is FREE for WOMMA members; $60 for non-members.
To register now, visit:
http://www.womma.org/events/teleconferences/


UPCOMING WOM WEDNESDAY TELECONFERENCES
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Wednesday, Feb. 13, at noon EST -->
>> To Be Announced

Wednesday, Feb. 20, at noon EST -->

>> The Law, The FTC, and Word of Mouth Marketing: Learn the legalities that every word of mouth marketer needs to know in order to adhere to the word of the law and do WOMM right. Also learn the latest from the FTC -- as it pertains to word of mouth marketers. Featuring Tony DiResta, a partner at Reed Smith and WOMMA’s Counsel for Regulatory Affairs.

Wednesday, Feb. 27, at noon EST -->
>> Meeting Business Needs by Meeting Social Needs: How United Airlines used their Online Community to Generate Insights and Genuinely Connect with their Customers: Learn the right ways to use social networking for your business needs, as well as how to find the right kind of community platform to meet your customers' needs. Featuring Dan Comenduley, Project Management, Customer Metrics and Insights for United Airlines, WOMMA Board member Julie Wittes Schlack, SVP of Innovation and Design at Communispace, and Manila Austin, Ph.D., Director of Research also of Communispace.

Wednesday, Mar. 6, at noon EST -->

>> WOMM Lessons from a Hyper-Competitive Category: Energy Drinks: Learn how energy drink producer WheyUp used word of mouth marketing to stand out in the crowd, including lessons about what worked, what didn't, and how you can apply this information to your own WOMM efforts. Featuring Erik Rothchild, CEO of WheyUP, and Ted Wright, Managing Partner of Fizz.


>> Cost is FREE for WOMMA members; $60 for non-members.
To register now, visit:
http://www.womma.org/events/teleconferences/

According to a recent survey from Jack Morton Worldwide, more than 75% of marketers report that they will increase spending on experiential marketing in 2008. Ninety-three percent of those surveyed reported that they believe experiential marketing practices generate word of mouth for a brand.

According to a recent Marketing Profs article, BtoB companies often resist new technologies that take up time without having a well-defined ROI and express concerns about the potential for social media to "go awry." This article offers up some practical tips for how BtoB companies can effectively use Twitter.

 
 
 
 

The WOMMA Word

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The WOMMA Word puts up-to-the-minute word of mouth stories in your hands every day with an easy-to-swallow dose of news, strategies, case studies, campaigns, jobs, research, and more. If it's happening in WOM, WOMMA's The Word's got it covered.

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About WOMMA

The Word of Mouth Marketing Association

WOMMA is the official trade association for the word of mouth marketing industry. Our more than 385 members are building a prosperous word of mouth marketing profession built on best practices, effective standards, and ethical leadership. Those are the qualities that bring WOMMA members together -- and we hope that you will join us if you share these values.

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Shannon Stairhime, Editorial and Content Manager
65 E. Wacker Place, Suite 500, Chicago, IL 60601
1-312-853-4400
editor@womma.org
http://www.womma.org

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