Date:
Sun, January 27, 2008 10:04:28 PMFrom:
Stan Pohmer-FPO
Subject:
Flower Promotion Organization: Valentine's Day Customer Care & Handling Campaign (8)
Valentine's Day is the traditional holiday when the greatest number of
people purchase flowers to communicate love and emotion. But too often,
flower recipients don't have the basic flower care knowledge to get the
most and longest enjoyment from their flowers. And if they are
disappointed, they may be hesitant to purchase flowers again for
themselves or for another gift or occasion.
With this in mind, the Flower Promotion Organization, for the third
consecutive year, is mounting an integrated PR campaign that
communicates the basic steps consumers can take to maximize their
Valentine's Day flower experience.
Core to these efforts is the www.FlowrMD.com website, where all
of the
consumer care information is located. This same information will be
conveyed to the consumer through a series of media press releases that
are being distributed to national and local newspapers, a release that
will be uplinked to consumer-focused websites and broadcast media
sites, and a Video News Release that will be uplinked to network and
cable stations throughout the U.S. In addition, we've developed two
customizable (retailers can easily add their store name, address, phone
number and website information) consumer C&H tip sheets that
retailers can use as a handout for your walk-in trade or include with
deliveries to help the customer get the most enjoyment from their
flowers.
Also on the FlowrMD.com website are links to the FPO-SAF Alliance
flower wellness/home ecology behavioral research conducted by
researchers at Harvard Medical School that promotes the emotional,
psychological and well-being benefits of flowers, as well as simple
ideas and recipes on how to incorporate flowers into the consumers'
lives and lifestyles throughout the year. (see www.flowerpossibilities.com and www.flowerwellness.com)
Action Steps To Consider:
1. Retailers are urged to include at least one 10 gram packet of
commercial flower food with every bouquet or arrangement.
2. Customize the Consumer Tip Sheets with your store information and
provide to all of your customers.
3. Post flower C&H information on your website (or link to the
www.FlowrMD.com
website).
4. Communicate flower C&H information in your e-newsletter prior to
Valentine's Day.
5. Use the information in the attached press releases as a guide or cut
and paste the C&H information onto your own letterhead and submit
it to your local newspaper, radio station or TV station as a 'public
service'.
We firmly believe that an informed consumer can enhance their
enjoyment experience of their Valentine's Day flowers. And if they have
a good experience, this will foster increased year round purchases and
consumption for every day enjoyment and as gifts and for occasions. We
encourage you to join us in spreading the positive messages flowers
convey and to help the consumer have the best experience possible this
Valentine's Day by using the FPO's FlowrMD campaign in your own
marketing and customer communications.
If you have any questions or comments, or need additional information,
please contact Stan Pohmer at stan@flowerpossibilities.com
or at
612-605-8799.
Thanks for your support of the FPO's programs and initiatives!
Regards,
Stan
____________________ O. Stanley Pohmer, Jr. Executive Director, Flower Promotion Organization 2100 Essex Road Minnetonka, MN 55305-2249 USA Main: 612-605-8799 Office: 952-545-7943 Fax: 952-545-7882 Mobile: 612-865-8509 E-mail: stan@flowerpossibilities.com www.flowerpossibilities.com


Back to newsletter list