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December 26, 2007
from: IFS
Blast Past Bottlenecks with Constraint Based Scheduling
Lumpy demand due to seasonality or business cycles. Limited capacity in part of a plant. Skilled labor shortages. These and a number of other problems can be solved with constraint-based scheduling, also referred to as finite scheduling. Learn the basics of constraint-based scheduling including optimal, predictive and interactive scheduling.
from: InQuira
Implementing Knowledge Management: Key Planning Considerations
Before launching a knowledge management (KM) program, several critical implementation decisions must be made. Get a new guide that offers proven insights on these issues. Written by an executive that successfully managed dozens of KM deployments, this white paper gives project leads key strategies for planning an effective initiative.
from: Novell
Controlling IT Costs: Governance, Standards, Automation
Even with rising costs and budget cutbacks, business and IT leaders can take effective steps to bring IT infrastructure expenses under control through best practices and technology-based initiatives. Download this white paper to learn how IT governance, project management, and process automation can help.
from: InQuira
Forrester Research Report: Tools that Fill a Critical Gap in Customer Service
While many organizations have made huge investments in multi-channel customer service application suites, critical gaps still remain in such areas as search, knowledge management, and chat. A new report from Forrester lists the top solutions that help support organizations overcome these gaps and set the stage for significant improvements in service quality.
from: SAP
Information Management
This global research program, conducted on behalf of SAP, reveals insights into information management practices. The results include IT executives' priorities and strategies for managing information, as well as the challenges they face in aligning IT and business goals.
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