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Email Marketing Hints and Tips

Dear ***,
 

Amy J BlackIt's almost time to say goodbye to 2007, but before you turn the corner into the New Year, why not take a moment to think about this year's email marketing? How did it go? What do you want to do differently or better in 2008? To help you answer these questions, this issue offers a smorgasbord of resources.

 

Want to evaluate how your doing? Take our free Year in Review webinar and let our experts walk you through an assessment of your email marketing.

 

Want ideas for next year? Browse through my selection of Gail Goodman's 2006 and 2007 articles or visit our online community (featured below) and our best practices blog.


And you would be brilliant to check out the new E-mail Marketing for Dummies book (more info to the right). It's full of all the ideas and advice you need to take your email marketing to the next level in 2008.


Hints & Tips is looking for new ideas, too! Last month's survey got a great response. We are using the results to determine which topics to cover next year, starting with our January topic, email marketing strategy and planning. You can see results from the survey below.

 

Thanks for an excellent year. Have a wonderful holiday!

 

Editor, Hints & Tips e-Newsletters
 
In this issue of Hints & Tips Email Marketing:

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by Gail Goodman, CEO Constant ContactHints & Tips Editor's Pick
Gail's Top 10 Articles of 2006 - 2007

This selection of CEO Gail Goodman's articles from the past two years gives a comprehensive view of all things email marketing, covering the basics and beyond. To read an article, simply click on the title.
 

1. Why Am I Getting This?

Making email communication relevant to the receiver

The number one rule for effective email marketing is relevancy. To keep subscribers opening, reading, and responding, your content has to resonate with your audience. When people join your email list, you have one or two opportunities to show them that you can provide value for them. This article offers some tips on how to do it.

2. Can I Trust You?
Earning the trust of your email list

When someone gives you their email address, they are giving you their trust. It takes effort to hold on to that trust and build on it. At a time when people are weary from and wary of spam, you have an opportunity to show them you respect them and are interested in their preferences. This article gives you hints on how you can build trust and avoid eroding it.

 

 3. Writing Compelling Promotional Copy

10 commandments for great copywriting

The words you use in your emails can greatly influence the results they have. This article brings some of the "secrets" of professional copywriters to you. These ten proven commandments will help you write copy that gets readers to take action.

4. Divide and Prosper

Drive higher sales by targeting different types of customers

Your list is made up of people with different interests. Taking a broad-brush approach (emailing everyone with the same information) is not nearly as effective as breaking your list into groups and communicating with each of them about the specific topics that they find interesting. The more targeted your communications, the better your results. It all starts with segmenting your list. This article shows you some ways to do it.

5. Ask and You Shall Succeed

Using online surveys to improve your email communications

You look at your success metrics (opens and click-throughs) to see if your audience is interested in what you send them, but this data doesn't tell you what they are thinking. Sending an online survey is a great way to get specific feedback about your emails. Your subscribers have ideas and insight that you can learn from to improve your email communications. This article shows you what actionable knowledge you can gain by using an online survey.

6. Extreme Makeover: Email Campaign Edition

Five steps to creating better email campaigns

Does your email newsletter need a face lift? Do you want your promotions to look sharper? How are your emails representing your business' or organization's brand? This popular article gives you five steps to help you create better looking, more professional emails.

7. Getting the Subject Line Right

5 tips for writing great ones

An enticing subject line can make all the difference between an opened email and an unopened one. Studies show that most people look at both the from line and the subject line when deciding whether or not they will open. This article shows you what you want to keep in mind when writing this very important part of your email campaign.           

8. Making it to the Inbox

6 steps to better email deliverability

You put hard work into an email campaign and you want to be confident that it makes it to the inbox of your subscribers. In this article, Gail gives you six tips on what you can do to get it to its intended destination and not the junk folder.

9. Make an Offer They Won't Refuse

Creating special offers that get your readers to take action
 
Perhaps the most important element of a promotional email campaign is the offer itself. What are you offering your readers to get them to respond in the way you hope they will? There are offers that prompt an immediate sale and those that generate leads. In this article, Gail covers the difference between the two types of offers, as well as three common attributes of all great offers.

 

10. Making the Most of Your Subscribers' Sign-up Experience

6 steps for improving your website sign-up form and welcome letter
 

If you have a place for people to sign up for your email list on your website, you'll want to read this article. You have several excellent opportunities to capture information about and connect with your new subscribers. These six steps will show you how to do it.

December 2007

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Introducing E-Mail Marketing For Dummies!
 
Pick up a copy of E-mail Marketing For Dummies, written by Constant Contact's own John Arnold. It's got everything you want and need to know about email marketing, from basic to advanced topics.
 
Dummies book
 
 
 
 
 
 
 
 
 
 
 
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Take a Year-in-Review Webinar

In this free webinar, you'll discover techniques for evaluating your email marketing efforts. Our experts will walk you through your successes and difficulties of this past year and introduce you to email marketing tactics that will improve your results in 2008.

Click on the date below to register (ET):
 

Tuesday, 12/18

4 p.m. - 5 p.m.
 
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On the Blog: Free Email Marketing Resources

Did you catch the recent blog post about free and affordable tools to help your email marketing efforts?

Read the blog
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Resources

 
 
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Get ideas. Share insights. Ask questions.

Constant Contact's online community is here for you

Have you visited Constant Contact's online community, ConnectUp!SM, lately? It's an excellent place to get new ideas from others like you. You can also ask your questions and share your expertise. If you haven't taken advantage of this free resource, you can start now. Here are a few of the most popular forums:

Members helping members

Meet my peers

How do you collect email addresses?

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2007 Hint & Tips Readers Survey Results

Readers want best practices and product tips; Design is a hot topic; Mornings rule

 

The main objective of our survey was to determine what topics our readers (you!) want us to cover in 2008. Thanks to the 940 people who responded, we have some great feedback to help guide us. Here are a few highlights.


What type of information to include


Readers were asked to rank four types of information: product alerts, case studies, best practices, and product tips, by level of interest, with 1 being most interested and 4 being least. Not surprisingly, the clear winner was best practices. Product tips were next in line, and success stories and product alerts tied for third place.


From the additional comments readers made, we learned that all of the information types were important.


What topics to cover

Next, readers were asked to rate 10 different topics based on their level of interest. Results showed that all the topics we listed are of interest to a majority of readers, but there were some obvious frontrunners. Here are the top four in order of popularity:


1)      Elements of Design (using images, logos, colors)

2)      Marketing Strategy & Planning

3)      Reporting & Interpreting Results

4)      Content Development (what to write and/or where to find it)

 
We also learned through answers to open-ended questions that readers want content that is more specific to their business or organization type.

 

What day and time to send


We found that there was not one day that the majority of the respondents would like to receive Hints & Tips. The highest response ratio was 28% for a Monday send, while interest in all the other days ranged between 8% (Saturday) and 14% (Sunday and Tuesday). However, the morning (7 a.m. to 10 a.m.) was the clear winner for time of day with a 52% response ratio.


Your feedback is always welcome

 

Thank you to all those who took the survey! Your input has already made a difference. If you didn't get to take the survey and have some feedback to give, please share it with us.


Want to get similar input from your subscribers? You can with ListenUp! Survey

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