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December 6, 2007
from: Tealeaf
From Customer Service to Conversion: Leveraging Online Customer Experience for E-business Success
Tealeaf and Airlines Reporting Corporation (ARC) present a 35 minute webcast where you will learn how to establish a competency in online customer experience management to deliver a continuous feedback loop between e-business delivery teams, customers, and customer service organizations to increase website conversion.
from: BearingPoint
Where Risk, Compliance and Security Intersect
All companies cope with the challenges surrounding risk, compliance and security, but according to new research conducted by IDG Research, many are still in the process of managing the intersection of all three. View this webcast to hear more about the research results and how an integrated strategy can benefit the bottom line and help mitigate risk.
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