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=================== Good Experience - 05 Dec 07 ====================
By Mark Hurst
Sign up: http://goodexperience.com/signup.php
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This is a special issue of Good Experience announcing Gel 2008, our
annual conference exploring "good experience in all its forms," held
in New York City:
Gel 2008 conference
New York City
Thursday-Friday, April 24-25, 2008
http://gelconference.com/c/gel08.php
(Reminder: the LAST CHANCE to get tickets at the early-bird rate is
Wednesday, December 12. The price goes up 20% the next day.)
Sign up here by December 12....
https://www.goodexperience.com/gel/db/register.php?id=11
because...
- Each order by December 12 gets a Gel 2007 DVD included.
- You can upload your photo and start meeting other attendees as
soon as you register.
- Day 1 experience-choices are assigned in the order that you buy
your ticket. (Buy earlier = more likely to get your 1st choice.)
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Initial speaker list: Gel 2008 conference, April 24-25 in NYC
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(Partial list; more to be announced)
- Alex Lee, president, Oxo International (creators of more than 500
easy-to-use kitchen tools and housewares)
- Bobby C. Martin Jr., design director, Jazz at Lincoln Center (who
re-branded JALC recently and has a case study from Harlem to share)
- Bridget Duffy, chief experience officer, Cleveland Clinic (on the
patient-centered efforts at this top-rated hospital)
- Chip Conley, CEO, Joie de Vivre Hospitality (and author of "Peak:
How Great Companies Get Their Mojo from Maslow") - interview:
http://www.goodexperience.com/blog/archives/010107.php
- Garrett Oliver, brewmaster of the Brooklyn Brewery (whose
excellent products we've included at every Gel conference)
- Lelavision - musicians, sculptors, performers (creative,
resourceful, hard-to-describe artists)
- Natasha Schüll, assistant professor in the Program in Science,
Technology, and Society, MIT (researching addictive customer
experiences)
- Phoebe Damrosch, author, "Service Included: Four-Star Secrets of
an Eavesdropping Waiter" (former captain at a four-star NYC
restaurant)
- Rhett McLaughlin and Link Neal - comedians, musicians, filmmakers
(performers of a now famous Facebook anthem, among others)
...and more speakers to be announced in coming weeks.
See speakers with headshots and links here:
http://gelconference.com/c/gel08.php
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Other aspects of Gel 2008
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Some other notes on Gel 2008.
-- THURSDAY: --
We'll once again have a huge variety of options for your Day 1
experiences on Thursday. One change, based on attendee feedback, is
that Thursday morning will offer several icebreakers for attendees
to meet each other; Thursday afternoon will feature over a dozen
"direct experiences" (tours, seminars, etc.) for attendees to rank.
Thursday afternoon slots are assigned by ticket-purchase date; buy
early to get the best chance of being assigned to your number one
choice.
Then GOOGLE will once again sponsor the Thursday night all-attendee
party. Thanks, Google! http://google.com
-- FRIDAY: --
We're at a new venue this year: the TimesCenter, a newly opened
theater designed by Renzo Piano in the HQ of the New York Times.
It's really nice - plenty of catering space, lots of bathrooms, all
in one venue (finally!).
The theater has fewer seats than our previous venue, so it's likely
that Gel 2008 will sell out of theater tickets. If you're sure you
want to attend, *buy early*. You'll also get a better price.
ROOM & BOARD will furnish our break room used for breakfast, coffee
breaks, lunch, and cocktails - and will serve as a simulcast room in
between: Thanks, Room & Board!
http://roomandboard.com
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Need help convincing the boss? Request a DVD of last year.
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Need help convincing the boss (or yourself)? Then...
- See who comes to Gel (last year's attendee titles & companies):
http://gelconference.com/07/attendees.php
- Read what "Gel is..." in the words of attendees (such as "the only
conference you need to attend, no matter what you do"):
http://www.gelconference.com/06/gel-is.php
- Request a Gel 2007 DVD: you just have to promise to organize a
group viewing of the DVD, so as to spread the word to coworkers or
friends who also want to learn about Gel.
http://www.gelconference.com/forms/dvd07.php
(Of course, if you buy by Dec. 12, we'll send you a Gel '07 DVD.)
- You can always watch Gel videos, including all of Gel 2005,
online, any time, here:
http://gelconference.com/videos.php
- - - - - - - - - - - -
The LAST CHANCE to buy at the early-bird rate is Tuesday, Dec. 12:
http://gelconference.com/c/gel08.php
Until next time,
- Mark Hurst
mark@goodexperience.com
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contact info
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ABOUT MARK HURST
Mark Hurst, founder of Creative Good and Good Experience, has been
advocating for good experiences for over ten years. He also writes
this newsletter.
Mark Hurst's bio: http://goodexperience.com/about/mark.php
Contact Mark Hurst: mark@goodexperience.com
Mark's book, "Bit Literacy," solves information & e-mail overload:
http://bitliteracy.com
Gel (Good Experience Live) conference:
http://gelconference.com
Uncle Mark 2008 Gift Guide and Almanac:
http://unclemark.org/unclemark2008.pdf
If you want customer experience consulting, contact Creative Good:
http://creativegood.com
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http://goodexperience.com/about/privacy.html
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