Newsletter

Maintaining Successful Holiday Service Levels

According to Forrester Research online sales will be up 21% over last year making this the most lucrative time of year for many of our customers.  The speed of email marketing makes bringing those dollars in easier and faster than ever, but it's also a time of year of when buyers are more stressed and often less patient when it comes to service related issues.

Erin Jacobs, our Director of Marketing has put together some pointers to help ensure your service levels meet the same standards  you promise in your emails. 

Click here for tips to maintain your online Zen during the holidays...

Direct Mail Postcards--The Good, the Bad & well...

Sending direct mail postcards is an important part of the marketing mix throughout the year, but the holiday season is a great time for driving seasonal promotions, sending invitations for special events or just thanking customers for their loyalty. We've taken a look at some examples of how some postcards are designed to be effective and some that just aren't. We've also included tips to remind you of some of the aspects of direct mail that are missed or frequently forgotten.

Read more on the blog to be sure your postcard marketing falls under the "good" category. 

Read More About Creating Great Postcards on the Blog

Stay Ahead of the Game. Don't Be Complacent!

We know running your own business takes more time and resources than you frequently have- but don't let that stop you from constantly trying to improve your customer experience. Sometimes some of the simplest things can make a big difference in separating you from your competition.  We’ve got ideas to keep your customers feeling like celebutantes so they keep coming back and tell their friends about your star quality service.

Whether you’re a restaurant, a salon, or even a software developer we’ve got a few ideas to share on creating the “wow” factor.  Ideas like serving cappuccinos in your store while customers browse or tracking down decision-making research and making it accessible are just a couple of examples.

More "Wow" Tips...Keep Reading 

Postcard PROMOS

Send Postcards for the Holidays!

Sending holiday greetings and promotions to your offline customers has never been easier or more affordable. It's also a great way to increase your ROI. 

Increase Your response rates! Join our Chat

Join the VR Lounge Live Chat:    Increasing your response rates  Thursday November 8, 2007 @ 11am PDT. 

Holiday WEbinar & NEW White Paper 

Thanks to those who joined our Holiday Ideas Webinar. It was full of projections on this year's spending and tips from our very own CEO, Janine Popick. If you missed it or want a copy, download the slides from the Webinar today.

Also as an early gift to you, we've got a  Holiday Marketing White Paper full of ideas for promotions throughout the entire season.

Refer a Friend = Free Email

Our new Refer A Friend program is now available exclusively to paying customers. Refer a Friend and get free email credits. 

 Join our Weekly demo

New to VR or just need a refresher course on our new email features?

Join us for our in depth live demo. Space is limited! Every Tuesday at 1:00pm Pacific

 Click Here to Join • Call in number : 1-888-288-9321 • Passcode: 339745