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The Dollar Stretcher presents
Ask The Computer Lady

Volume 10 Issue #38
September 20, 2007

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Registered: Library of Congress, Washington DC - ISSN: 1525-6332
Written by Elizabeth Boston, http://askTCL.com

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In This Issue...

1. Introduction
2. Laptop Vs. Desktop
3. Speed Up Your Computer
4. Getting Email Messages Twice
5. How To Delete MySpace Account
6. Your Comments





Dear Reader,

Welcome to this issue of Ask The Computer Lady!

Last weekend our family went to a nearby air show and saw the
blue angels. The day started out with so much rain that we almost
didn't go, but it turned out to be a great show. We must have
walked at least 4 miles during the day, and I thought my knees would
be sore for days, but they have recovered quite nicely.

Have a great week,
Elizabeth



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Ask The Computer Lady
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(2)

Dear Computer Lady,

What are the pros/cons between a laptop computer and a desktop model?

I've always had desktops, but I am wondering if a laptop would be a
viable alternative.

Also, what is "Wi-Fi?" I see signs everywhere offering "free Wi-Fi
here."

Thank you, Jan

Dear Jan,

Here are some pros and cons for desktops and laptops:

A desktop computer is usually less expensive and it is easier to
replace or upgrade the parts. You can also attach lots of
peripherals to the desktop computer. The desktop is harder to move
around if you travel a lot, and you can't take your desktop outside
on a nice sunny day.

A laptop computer is smaller, lighter, and easier to move around
with. You can lock it up in a safe place when you are not using it,
and since most laptops now come with Wi-Fi, you would be able to
access the internet in airports and many restaurants across the
country.

You need to remember however, that laptops are more expensive to
start with, and much more costly to fix when they break. You are
also limited in what you can upgrade on the laptop.

Wi-Fi is a wireless technology that allows a Wi-Fi enabled device
(like a laptop) when it is within range of a wireless network, to
connect to the internet, and possibly other devices on the network.

Elizabeth



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(3)

Dear Computer Lady,

I have been receiving your letter for possibly a couple of years
now, something that you have to be congratulated on because I
have learned more from your letter than speaking to all the so
called computer buffs.

I have a problem that nobody seems able to resolve.

My computer has started to run very slowly and sometimes freezes
and often won't shut down unless I pull the plug; I have the
Norton Antivirus software installed and it assures me that
after running all the checks there isn't any virus involved; I
can print out text OK and I can print out anything from the
internet, but, when I try to print photographs from "My
Pictures" file, it keeps telling me that my virtual memory is
too low, or the paging file is too small for this operation to
complete, or there is not enough memory to print my pictures.
When I bring up the pie chart there is still about two thirds
of the memory free; I have also gone through the defrag
procedure to no avail. I hope you can HELP.

Regards, Eddie.


Hi Eddie,

You probably have too many things running in the background. It
is possible that some of those things are spyware programs that
you did not knowingly install.

To see all the items that are loading when your computer starts,
click on "Start" then "Run" and type MSCONFIG in the Run dialog
box. Click the "OK" button, or just hit the enter key to
display the "System Configuration Utility" window.

Click on the "Startup" tab, and you will see a long list of
items. Every item with a check mark in front of it is running.
To stop items from running the next time you start your
computer, just remove the check mark and click "OK" when you
are done. You will be prompted to restart your computer.

You can turn off any items you wish, but some you will want to
keep running, especially, things like your antivirus.

For the rest of the entries, you can try researching them in
this huge online database:

nla_internal_1825148.jpg

It might take a little time, but it will be worth it to know
exactly what is running on your computer.

Elizabeth


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(4)

Dear Computer Lady,

I have been encouraging my parents to check their emails
regularly using outlook express. They both have separate
logins on window XP but have the same email address.

The problem is if one of them checks their email using outlook
express in their in log, the emails go into their outlook
express and don't come up on the other. Is there anyway around
this little problem?

Thank you, Nick

Dear Nick,

Yes, there is a way to solve your problem.

When an e-mail is sent to your parents e-mail address, the
message waits on the ISPs server until they check for e-mail.
When Outlook Express checks the server, it downloads the e-mail
and then deletes it from the ISPs server.

What you need to do, is tell Outlook Express not to delete the e-
mail message from the server. To do this:

1. Open Outlook Express, click on "Tools" and then "Accounts" in
the menu bar.

2. Click on the "Mail" tab and then on your e-mail account. Then,
click the properties button.

3. In the Properties window, click the "Advanced" tab and look
near the bottom of the window. Click to place a check mark in
front of "Leave a copy of messages on server" and then check
the next box down to remove the messages from the server after
5 days.

4. Click "OK" twice and repeat these steps using the other
identity.

Elizabeth



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(5)

Dear Computer Lady,

My daughter created a new MySpace account but does not know how to
delete the old one. Can you help us?

Thanks L.

Dear L,

You can delete the old MySpace account quite easily, just follow
these directions.

Go to www.myspace.com and log into the old account that you want to
get rid of.

Once you are logged in, click on "Account Settings" which is right
next to your picture. It should be in the upper left section of
your screen.

When you are on the account settings page, scroll down until you
see the section that says "Account Cancellation" and click on the
blue words that say "Cancel Account".

This will take you to a page that asks you to confirm the account
cancellation. Just click on the button that says "Cancel My
Account" to finish the process.

Elizabeth




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(6) NICE COMMENTS THIS WEEK:
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My name is: Sheila
I am from: Edmonton AB Canada
My message: Love your newsletter - and have been receiving it for
many years now!
I am very keyboard-orientated, and would like to know if there is a
keyboard way to accept the suggested auto-filled information? I get
frustrated having to move from the keyboard to the mouse to click
on the suggestion... the most obvious place I can think of where
this occurs is in a log-in box. I have tried hitting enter, tab and
enter, and a few other things, but nothing seems to work for me.
Help!
Thanks for all you do - it is very appreciated!
Sheila

Hi Sheila,
Here is an example of what I think you are asking. When I am filing
out an online form and it asks for the state, I type the first letter
of the state I want, and if my state does not appear, I type that
letter again until the correct state appears. Each time you type the
letter, you cycle through the states that begin with that letter.
Elizabeth


My name is: Si
I am from: Pell City, AL
My message: How might I send an email to multiple recipients
without each knowing that it is being sent to multiple recipients?
(Bcc doesn't meet this requirement)

Hi Si,
If BCC doesn't meet your needs, you need an email service like
Aweber. You can check out a free trial at:
http://www.aweber.com/?213220
Elizabeth


You can send me your comments by signing my guestbook. Just go to:

http://www.asktcl.com/guestbook

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Elizabeth Boston owns a computer sales, service, and consulting
business in North Berwick, Maine. If you have any computing
questions, you can contact Elizabeth via e-mail at questions@askTCL.com

If you have a problem subscribing or
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and a real live human being will try to solve the problem.

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Publisher:

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2001-18




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