eSeminars

We invite you to attend this free educational eSeminar, sponsored by Kaseya:

Automating and Optimizing Service Desk Performance
September 18, 2007 @ 2:00 p.m. Eastern / 11:00 a.m. Pacific
Duration: 45 minutes

Register:
http://ct.enews.eweek.com/rd/cts?d=186-8177-14-803-196533-798081-0-0-0-1

In many organizations, the service desk is expected to take the lead in not only responding to IT incidents, but also managing operations to mitigate potential risks. However, service desks at many organizations struggle to successfully resolve problems, let alone manage their IT infrastructure to maximize business value. Also, despite an array of technologies that address these issues, many organizations lack the in-house skills and resources to successfully deploy them.

Join us for a live, interactive eSeminar that will examine these issues and describe how Kaseya's IT Automation Framework solution and growing ecosystem of technology partners and Education Programs are offering an out-tasking option to help enterprises and MSPs optimize their service desk operations.

Featured Speakers:
Jim Alves, EVP Product Marketing - Kaseya
Jeffrey Kaplan, Managing Director - THINKstrategies
Charlene O'Hanlon, Senior Editor - Ziff Davis Enterprise

Register:
http://ct.enews.eweek.com/rd/cts?d=186-8177-14-803-196533-798081-0-0-0-1

Please visit www.eSeminarslive.com for a complete list of upcoming Ziff Davis Enterprise eSeminars.

If you have already registered for this eSeminar, please ignore this message. Feel free to pass this e-mail along to other colleagues on your team who may have an interest in attending the eSeminar above. If you have problems with your registration, please e-mail: mailto:eSeminars@ziffdavis.com

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Complimentary educational eSeminar, sponsored by Kaseya