eSeminars

We invite you to view this presentation sponsored by Autotask:

IT Service Providers & MSPs: The 10 Processes You Must Automate To Win
Available on Demand!

View presentation:
http://ct.enews.eweek.com/rd/cts?d=186-7920-12-783-200541-784113-0-0-0-1

Is your IT organization running like a well-oiled machine? Do you know the status of every project, every ticket, every open task or to-do? Do you know which techs have free time, what's billable today, which client is most profitable, what prospects are about to close?

During this seminar, you will hear from Mike Vizard who will give you an overview of why the IT service industry is struggling to retain customers and maintain profits. Then, Autotask CEO Bob Godgart will show how VARs, MSPs, Systems Integrators, and IT Solution Providers are using his company's software to automate key business processes, squeeze out inefficiencies, boost customer service levels, and improve profitability.

CASE STUDY: This session will include a real-life example of how Mark Crall of Tech Care Team, Inc., a managed IT service provider in Charlotte, NC drastically increased ROI by adopting an integrated system for running the business, and instilling a culture of process in the business.

If you answer yes to any of the following questions, this seminar may be of great interest:
*Are you struggling to justify your value to your customers?
*Does billing take too long?
*Do your people forget to fill out their time sheets?
*Do you juggle information in multiple systems?
*Do you have issues that fall through the cracks?
*Do you work too hard to create documentation to back up the work you did?
*Are you lacking an effective way to track time or profitability?
*Are there bottlenecks or constraints that are slowing your business down?

This seminar will show you how an integrated PSA solution can address all of these key business issues, and more.

Featured Speakers:
Michael Vizard, SVP, Editorial Director - Ziff Davis Enterprise
Bob Godgart, Founder and CEO - Autotask Corporation
Mark Crall, CEO - Tech Care Team, Inc.
Frank Derfler, VP, Market Experts Group - Ziff Davis Enterprise

View presentation:
http://ct.enews.eweek.com/rd/cts?d=186-7920-12-783-200541-784113-0-0-0-1

Please visit www.eSeminarslive.com for a complete list of upcoming Ziff Davis Enterprise eSeminars.

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Automating key business processes - strategies to save time & money