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MapInfo Professional Version 9.0 by Paul Amos, Managing Director, Wharton GIS Research Laboratory, University of Pennsylvania
Pitney Bowes MapInfo One Global View Troy, New York 12180 Tel: 518-285-6000 or 800-FASTMAP Fax: 518-285-6070 http://www.mapinfo.com
The price for MapInfo Professional version 9.0 is $1,495, single seat list price. Concurrent licensing is available. Volume licensing discounts are also available. You can download a free 30-day evaluation version of MapInfo Professional v9.0.
Introduction MapInfo Professional version 9 is the latest release of Pitney Bowes MapInfo's desktop location intelligence software. The major features and enhancements of this release are:
- Enhanced data access
- Time-based analysis
- Better looking maps
MapInfo Professional version 9 is compatible with the Windows Vista Ultimate (the most complete version) operating system. The product also runs on Windows XP Professional SP2, XP Home SP 2, XP (64-bit), and Windows 2000 SP 4 operating systems on the desktop, and Windows 2003 Server and
Citrix Meta Frame v4.x operating systems on servers. ... Read more |
Street-level routing: Where the rubber meets the road by Simon Morris, Vice President, Marketing Operations, ClickSoftware
Customer service representatives (CSRs) at service organizations have a difficult job. They spend much of their day listening to customers complain while scheduling service calls - trying to balance schedules, expertise, availability and travel time. At least estimating travel times and re-scheduling has become easier and more accurate by incorporating
street-level routing (SLR) and location-based services information into the decision making process.
Street maps, particularly in developing communities, change frequently. Construction projects, traffic jams and vehicle accidents all conspire to wreak havoc on work schedules, while the CSR worries about maintaining efficiency, productivity and most importantly, customer satisfaction.
Before optimized scheduling and SLR, dispatchers made decisions about sending field
resources to specific jobs largely based on dead reckoning. CSRs gave customers full- or half-day-long appointment windows for arrival because of the uncertainty about travel times as well as technicians' time on previous jobs. These same CSRs had to field the calls from angry customers when technicians were either late or did not show at all. ... Read more  | |