June 25, 2007

from: eTalk
Gain Customer Insight Across Your Business with Unstructured Data - FEATURING GARTNER RESEARCH
Read the latest publication from Autonomy etalk to learn how the Intelligent Contact Center enables organizations to capture, process, and share traditional structured data and unstructured data such as voice, text, email, and chat. Discover how you can create an Intelligent Contact Center and deliver true customer insight across your business.

from: BlackBerry
The CIO’s Guide to Mobile Applications
Most industry analysts believe that companies should already be investing in wireless, or at least evaluating potential solutions. Typically a company starts by mobilizing applications such as email and calendar. Often the next step is to mobilize specific business applications. This document provides a framework for understanding how to build a business case for an enterprise wireless solution that goes beyond email.

from: Siemens
Smooth Your Transition to an Open Communications Platform
Keeping pace with change is demanding in today’s dynamic communications environment. It’s no longer just about the technology – but business transformation too. To gain an insight into the business process, financial and technological considerations you need to make to achieve transformation download this white paper now.

from: ColdSpark
Beyond Postfix and Sendmail: What Every IT Executive Needs
To Know About Legacy Email Infrastructure The demands of today’s enterprise have outpaced legacy MTA capabilities, introducing risks, costs and barriers to growth. Large organizations must look implement an enterprise email transport platform to support the business and operational requirements for email traffic. This whitepaper discusses aspects that every IT executive should consider when planning their email infrastructure.

from: salesforce.com
Using On-Demand Applications to Fuel Innovation
On-demand solutions are enabling IT executives to offload infrastructure tasks and reduce costs, freeing resources and time to focus on innovation. This white paper examines the role of on demand, with CIOs offering insights into its applications and benefits.