Dear customer
It has come to our attention
that in the last week, our customers have
inadvertently received an
email that was meant to be received by Rivers
Staff only (The email
detailed procedures about clicking on the letter C in
"your shopping
cart" in the check out part of our web site that
allowed staff to claim their
25% staff discount on all products online).
Investigations on how this
happened have lead to the conclusion that a staff
member deliberately, but
misguidedly sent it to customers as per our normal
mail out to customers each
fortnight.
Our IT staff are in the
process of sorting this out at the moment, as we
have no way of controlling
whether the person accessing it is staff or
non-staff (we have over
1,400 staff, so pretty hard to monitor) and thus we
have to honour the discount
to all persons who click on it, be they staff or
customers until it is
rectified in a few days time.
Kind regards
Rivers Marketing Team.
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