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How to Get Great Service
Sure, the food has to be good, but as every diner knows, hospitality is the name of the game for restaurateurs aiming to stand out from the crowd. What you might not realize, however, is that the customer can have a lot of influence over the quality of the service. We asked five restaurateurs well-schooled in the art of hospitality for their advice on what diners can do to hold up their end of the service dance.
Get Five-Star Treatment

You Want What With That?
Not every restaurateur subscribes to "the customer is always right" school of hospitality. Just think of Seinfeld's Soup Nazi. Or the real-life versions you've encountered who dazzle in the kitchen but frazzle in the dining room with arcane rules, picky policies and other seemingly user-unfriendly quirks. To get the view from the other side of the kitchen door, we touched base with six restaurateurs known for their rather iconoclastic approach to customer relations.
Sit Down, Shut Up and Eat

Isn't It Romantic?
Quiet atmosphere? Check. Soft lighting? Definitely. Beautiful surroundings? Oh yeah. To guarantee a recipe for romance this Valentine's Day – and to avoid spending the next 12 months in the doghouse – reserving a candlelit table for two should be at the top of your to-do list. Read on for a sampling of restaurants in 10 cities that will put you in the mood.
Find a Table for Two

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January ZagatMail: How to Get Great Service