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Line56.com e-Business Daily: 1/28/2003
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FREE WHITE PAPER: eService Best Practices
In a tough economy, you can't afford to replace customers so your
service needs to be excellent. But you must also control costs.
eService lets you do both. Get this paper to learn about eService.
http://info.line56.com/redir.asp?ID=10750
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Today's Headlines


J.D. Edwards CRM 2.0
--------------------
2.0 release of customer relationship management software from
mid-market enterprise applications specialist; integration with ERP
and SCM systems
http://www.line56.com/articles/default.asp?ArticleID=4362&ml=2


Auto B2B Takes Off
------------------
eMarketer says that U.S. automotive industry will rack up $274
billion of B2B online trade volume by next year; manufacturing
paradigms alter
http://www.line56.com/articles/default.asp?ArticleID=4363&ml=2


Six Sigma PLM
-------------
Support for project templates and roadmaps, portal access, team
management of projects, deliverables and executive review
http://www.line56.com/articles/default.asp?ArticleID=4357&ml=2


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Your customers use Google throughout the buying cycle. Advertise on
Google and stay with them all the way. Google does 1/3 of all
searches, with more than 10 billion B2B searches a year and keyword-
targeted ads that reach an in-market audience. Learn more at
www.google.com/b2b or email b2b@google.com.
http://info.line56.com/redir.asp?ID=10751
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VIEWPOINT: A 'Return On Quality' Model
--------------------------------------
Learning from the past; data mining and Service Quality provide
roadmaps, but CRM needs to meet with marketing science
http://www.line56.com/articles/default.asp?ArticleID=4359&ml=2


E-Biz in Action: Shorter Review & Design Cycles
-----------------------------------------------
Project management and workflow automation tool makes it faster and
cheaper for Continental Teves to get products to market
http://www.line56.com/articles/default.asp?ArticleID=4353&ml=2


+----------------+-----------------AD---------------+---------------+
Still trying to figure out how to get in front of enterprise
technology buyers? Is your marketing program getting the ROI you
expected? Consider utilizing a Line56 webcast - a 1 hour live event
online! Click here to learn how Line56 can help you get your message
to the right people:
http://info.line56.com/redir.asp?ID=10752
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